FAQs
Do you accept insurance?
Yes! We are in-network with Cigna, Aetna, and Blue Cross Blue Shield.
We are also in the process of joining additional networks, including Optum/United Healthcare. We’ll share updates as soon as credentialing is complete. (Coverage may vary depending on the therapist providing services, so feel free to contact us for the most up-to-date information.)
At this time, we are out-of-network with Medicare and Medicaid plans.
If we are not in-network with your insurance, this means we cannot directly bill your plan. Clients are responsible for paying the full fee at the time of service. However, many families are able to use their out-of-network benefits. If your plan offers these, we can provide a detailed receipt (called a Superbill) that you may submit to your insurance company for possible reimbursement.
If you have any questions about your coverage, we’re happy to guide you through checking your benefits. Please don’t hesitate to reach out to our office anytime.
Individual Therapy & Intake Assessments
LPC Supervisor: $150 per session
Licensed Professional Counselors (LPCs): $140 per session
Licensed Professional Counselor Associates (LPC Associates): $120 per session
Graduate-Level Interns: $40 per session
Group Therapy
$40–$60 per session (depending on group type)
Please note: We are unable to accept insurance for group therapy
Payment Options
We accept cash, checks, all major credit cards, and HSA/Flexible Spending account cards.
We do our best to offer a range of options so that families can find the right level of support that fits their needs. If you have questions about fees or payment, our team is happy to walk you through your options.
Where are you located?
Our office is in the Keller/North Forth Worth area. We are near Central High School across from Dana’s Dance Studio. Our office is on the bottom floor (near the front lobby) of a white building.
5751 Kroger Drive, Suite 114, Keller, TX 76244
What are your office hours?
Mondays — Fridays from 8:00 AM to 5:00 PM
We also have therapists with evening and weekend availability.
Can my child miss school for an appointment?
Yes, we provide an excused absence note if your child misses school. Teachers and schools understand the importance of supporting a child’s mental and behavioral health. We encourage parents to consult their child’s teacher or school counselor for advice on the best time of day to schedule an appointment. They can help identify which classes or periods might be less critical to miss, such as lunch, electives, or advisory periods.
No Surprises Act
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.